skibum - 10:25 pm on Jan 23, 2011 (gmt 0)

If it requires real people to offer support then it won't be something that Google succeeds at. The race to the bottom (coupons, discounts) continues and the cash continues to flow out of local communities. Pretty soon there will be no such thing as "retail" or even a profitable price in most markets unless you're selling online ads or getting small and medium sized businesses to pay your to sell their product for $0.25 on the dollar.