Demaestro - 3:11 pm on Sep 27, 2010 (gmt 0)
Google uses this, "It's not our fault, it's automated" defense every time they get something wrong.
This isn't about automation it is about making accusations or making assertions that defame someone.
To take a suggested search and take it as an assertion, claim, accusation or otherwise is wrong.
And software doesn't make suggestions,
And a suggestion to search something made by software isn't an accusation or an assertion of guilt, it is simply a suggestion to search.
What if the first 10 results from the suggested search "FirstName LastName molestor" were stories about how FirstName LastName was innocent of all charges? Is it still defamation?
If I have the same name as a murderer can I sue Google for having my name and murderer come up? Despite the fact that there are 1000s of stories talking about how a person with my name killed people and was convicted? They're not defaming me but Google is?
I really don't see the rational here at all.
Not one person has answered the meta question here.....
How did Google and Eric defame this person?