loner - 2:11 pm on Feb 17, 2010 (gmt 0)

He acknowledged that many of the networks "tens of millions" of users were "rightfully upset" and that the firm was "very, very sorry".

This cracks me up. I learned a long time ago it actually works like this;

He acknowledged that they caused all that cancer and that "tens of millions" of users were "rightfully upset" and that the firm was "very, very sorry".

or...

He acknowledged that they had kicked tens of millions of users puppies and that "tens of millions" of users were "rightfully upset" and that the firm was "very, very sorry".

GMail - blocked. Problem solved.