Why should they reply Robert? You could have been playing with PhotoShop afterward ;)
I have hard questions going back over 2 years that I never gotten answers for. I've stopped waiting.
Now in a few cases, I use the same keywords in more than one adgroup, which is within adwords policy. However, adwords now displays each of the ads for the same search, though on different pages.
This never used to happen and it is neither desired nor intended behaviour on my part.
I think we'd just better get used to it and adjust.