SE_Magnets - 2:13 pm on Dec 30, 2010 (gmt 0)
I've been very disappointed with this transition. Our agency had a support team and we loved it. The reps were very knowledgeable and willing to help, but over the past year we saw it dwindle down to pretty much nothing. We have a support team now, sort of, but they will only provide support for one of our clients.