arizonadude - 10:34 pm on Jun 25, 2010 (gmt 0)
I'm not seeing arrogance here - I'm seeing incompetence. On googles part.
It's actually both.
Because when you do reply to them that you’re no longer running the ads, it does not matter, they will terminate anyway even after some rep who is siting in India reads it.
It happened to that person who had let the website go. He actually got to a real person and went back and forth and was basically told unless he can correct the LPQ on a domain he no longer owns or runs ads for, he was out and out he went.
I think that's a little bit of arrogance mixed in the incompetence.
I don't have to time to play around with them so I just responded that I no longer run those ads and I fully expect them to terminate the account which is their right to do and I really don't give a hoot because I can get along just fine without Google Adwords. Over the course of my account I've spent well over half a million bucks with them and if they don't want any more of my money, there are others that do.
The thing about being the top dog is you can only stay the top dog for so long before something comes along and knocks you off your lofty perch. Google can not remain dominate forever and I for one will smile big when they topple.
I just wanted to post so others who might be relying on Google Adwords for their company’s future should be ready for the same treatment and not put all their eggs in Adwords.