cline - 10:17 pm on Dec 21, 2009 (gmt 0) Anybody else lose support because of failure to churn clients and staff?
My agency has had a dedicated Adwords support team since about 2004. I just got notified that we're losing dedicated support. The reason is that even though we're managing ever-increasing spend levels from our existing clients, we're too busy with our existing clients to accept new clients. Adwords only wants to give dedicated support to agencies bringing in new clients and who need help with strategy. We only have technical issues.
Anybody else lose support because of failure to churn clients and staff?