SuperF - 8:38 pm on Nov 6, 2009 (gmt 0)

As part of our review process, weeding out anything that could possibly be judged poor quality (we even have our own tool for checking load times), we found a bunch of quality sites that had been given a poor landing page quality score. We asked Google to manually check them, and lo and behold their quality score went from bad to good.

If that is the case now - wrongly diagnosed as poor quality, which seems likely seeing as I manually checked every ad myself - we are unable to get the scores reversed, there is no means by which we can argue our case any more.

BTW, I used to work for Google's search quality team, so it's not like it's a difference of opinion at the core of the problem.

To find if you have a low quality landing page score, go to Reporting > Reports, select Ad Performance, click on Add or Remove Columns, check Quality Score, and run the report. There's a column for quality score. AFAIK Google doesn't offer this advice.