netmeg - 4:10 pm on Oct 31, 2007 (gmt 0)
I would like Google to FIX the technical issue that apparently prevents me from applying my promotional credits to my new client accounts; I've had an issue open for several weeks now - first they told me to try again in a couple of days, then they told me they'd apply it manually if I couldn't make it work after a week, when I told them I was still getting an error message and asked to have it manually applied, I got back a reply yesterday that it would be applied automatically whenever the technical issue was fixed, and by the way, no ETA on when it will be fixed. Today the whole thing is greyed out in my MCC. UNACCEPTABLE. This is holiday shopping season starting up, I have promised these credits to my new clients, and I need to be able to use them - because I gave my word, I'm going to have to cover the nut myself if Google doesn't, and since I can't use the credits for myself, I'll be out $100 each if it isn't fixed soon. Not a happy camper on this one!