IanKelley - 11:11 am on Oct 14, 2011 (gmt 0)
Definitely an interesting read, and IMO he gets a lot of things right.
But at the same time he's a grunt with a lot of opinions about how his (mindbogglingly successful) employers do things. Many of his opinions sound great but don't entirely make sense when held up against reality.
The best example is how critical he is of Amazon's user interface (and Bezos' part in it). A user interface which is largely responsible for making them the most successful online retailer in history. His points make perfect sense, provided they are referring to a completely different company.