Wow! The thing about Amazon is that I have never, ever got a bad experience with them. Everything is honest, open and very low margin as far as I can tell. So whatever he says, Bezos must be doing something right. Steve Jobs was pretty much a gestapo officer too at work but it worked. Bill Gates wasn't nice either ;) [seattlepi.com...]
Google has jumped the shark, now they are on a decline but sadly will take many of us down too. When your market share drops how else are you going to make money? Ding, ding, ding! #1 sign is when they worry more about press than bad results, shows that their sand castle is being hit by waves. What people don't realize that Google can crash almost overnight and become Yahoo, if they're lucky. All Google has is search, and we all know how that is run.
Twitter, Apple and especially FB ate their lunch, probably only washed out (once)'early adopters' are still impressed by Google. Even Microsoft is making a comeback with a decent enough SE, great Windows phones, XBox etc. Google is trying to drive out of business Nextag, Bizrate and others simply because they can.