SinclairUser - 6:38 pm on Mar 27, 2003 (gmt 0)

Bobby_Davro - I agree with your statements.

I am a webmaster who has lived and worked in the US on web projects.

I returned to the UK after 10 years in the US and was shocked by how "left behind" the UK was. UK hosting companies are arrogant and sometimes downright rude! This would never happen in the US which is customer service oriented. Being British gives me a unique view of the state of play here and the brits seem to be experts at fooling themslves that they are "ahead of the curve" and technically superior - HA!. Kids in America have powerful computers with robust, fast internet connections in their bedrooms that would put some UK hosting companies to shame.
It would also help if the brits spent more time resolving technical problerms instead of trying to blame you for the problem!

Having said all that - I have found a good hosting company here that is value for money. but give me good old American customer service anytime.