Marcia - 3:45 pm on Jul 22, 2002 (gmt 0)

9thsign, I asked about consulting because if that's part of it, since you're the webmaster, you should get the specifics down in advance so there's no misinterpretation about what's included or how much with the consulting. There can easily be a lot of phone contact or email correspondence back and forth during the process, so it's best for everyone to get the time element clarified from the very start.

Another point is dealing with changes. If whichever company you engage makes suggestions for changes and you implement them and shortly after, make changes on your own for some reason (which can and does happen, it just did, twice), what's the procedure for that? Getting the policy for that established at the beginning of the relationship, in advance, can help matters go much more smoothly long term.