Samizdata - 8:11 am on May 21, 2011 (gmt 0)
To be fair, the anonymous source continues:
"We give them links to Norton. McAfee, and Sophos."
All are reportedly effective in this case. Only one is free for home use, however.
A similar policy seems to apply at Apple stores, where staff are apparently instructed not to remove malware themselves (presumably because doing so is not covered in the customer "care plan") but to recommend the installation of reputable antivirus software.
Some of which may conveniently be available for purchase on the spot, of course.
Meanwhile, the "SEO poisoning" of Google Image Search seems to be a hot topic in its own right, and one which probably deserves its own (cross-platform) thread: