Volang - 7:57 am on Feb 11, 2011 (gmt 0)
Have you ever wanted to have your say about feedback website?
Why do you get feedback website?
Now, let's refer to this problem:
What is feedback?
It is the client’s feedback about products or services to company provides them.
What problem can feedback solve?
Each of company need to know client’s customer when they provide products or services by traditional media: telephone, email, direct counsel,…
It’s so complex and spend much time of clients and company.
Traditional media’s disadvantages:
- Slow and spend much time and fee for support.
- To be hard to manage data to improve products.
- To be hard to look for help. Nowadays, clients’s habit is use Internet or usual search engine.
- Sometime clients can find objectivity information general about products or services.
Building a feedback website to provide information and collect client’s information is a necessary solution.
Who is the subjects of feedback website?
All of company want to build a feedback website on platform of wordpress, want to collect client’s ideas and have a support main channel for company, want build a good relationship with client.