CrustyAdmin - 2:13 am on Apr 4, 2009 (gmt 0) That's always worked for me
From inside MS Word
File: save as plain text
when the file conversion dialog pops up, check MS-DOS
you'll get a warning that the text shown in red will not save correctly in the chosen encoding
check the "Allow character substitution"
the nasties are converted to web usable characters
That's always worked for me