Status_203 - 9:43 am on Nov 25, 2011 (gmt 0)
Personally, I like it (although found 11.04 a bit of a hog on my previous laptop. Haven't tried 11.10 on it yet)
When it comes to non-techies though, I do think it relies a little bit too much on knowing what program you want to run. The drill down could be more prominent and easy to use.