Frank_Rizzo - 9:42 am on Aug 14, 2002 (gmt 0)

Good technical support is essential.

If you are staying with the same webhosters you'd think it would be easy but my experience with one of the UK's largest was a nightmare.

You can expect things such as site dissapearing for a few days whilst DNS updating - this is beyond yours or the hosters control.

But it was a total cockup on the webhosters part. The lost things, put me on the wrong box etc. Said they'd copy the files over but they didnt. When I complained they said its upto the user to do so meaning I had to upload 50Mb of data (using a 56K modem then).

I don't want to put you off. It has to be done. Just make sure you know exactly what is entailed.

Surprisingly, when I changed from one host to another that was easier.