mattb - 5:30 pm on May 14, 2008 (gmt 0)

We're in the process of setting up a log based analyzer to complement / backup Google Analytics. We started the process a few months back and aren't completely there yet. Definitely losing a week of data has put a hold on some decisions we needed to make also.

I agree that Google took way too long to acknowledge this problem. This should have been posted on their blog within 24 hours of the problem appearing. A couple months ago we lost data due to the integration of Website Optimizer. At first we thought this was what caused the problem. Now we know we wasted time yanking Optimizer code.