cfx211 - 8:23 pm on Jul 20, 2004 (gmt 0)

Having demo'ed maybe 5 different solutions in the last year, this one sounds like its on the pricey end of the stick and its cost structure is really pushing things.

I would look out for hidden costs including the cost of running non standard reports. Another thing to consider is do you own the rights to your data and is it exportable should you want to move to another system?

Definitely do a trial of the system. There is no way to know if it works with your sites unless you try it. If its not compatible then you are looking at a lot of money in consulting setup fees to fit a square peg in a round hole.

Do you have to go with an ASP model or is this just a preference for you? While setting up something in house may seem expensive, in the long run its a lot cheaper and your data is a lot more accessible.