philipjterry - 11:03 am on May 8, 2011 (gmt 0)

I also think that any designer who is pitching you their services with a little bit of sales knowledge will use an angle to *highlight* the existing problems with your website - thereby making their services more attractive while giving an *impression* that they know what they are talking about.

I always look to the experience of people with decades behind them, young designers I don't think have seen enough of the world yet to make an accurate judgement although they may have some good ideas.