vincevincevince - 4:19 am on May 1, 2008 (gmt 0)

A website redesign for a working site should be about changing the clothes, not changing the body. Preferably, people who see the new site should not notice it as redesigned, just as 'somehow nicer'. Over time, multiple clothes changes bring gradual change to the body.

"Wow, everything is so big now, can we have it small again?"

"Can you make the fonts smaller again?"

If it was readable at the old size, then why does it have to become larger? Those who need a larger font to read it will already have a low screen resolution or be able to zoom the text. I suggest keeping the old font size, but defining it and the rest of the site in em so that it is easy to scale.

"It fills my entire screen, I want it centered in the middle."

I think I agree with your client here. I hate sites which fill the screen when I use a large monitor. For a small monitor I don't mind. Compromise by setting appropriate maximum width limitations, again in em so they scale up with the zoom.

"Why the Expand/Collapse options? Can we have the long scrolling pages again?"

Agree again. I can't stand expand & collapse for content. It is putting extra unwanted things to do just to see the text. Go back to reading the HTML specification and use named anchors.