edit_g - 12:48 am on May 1, 2008 (gmt 0)

So, what's your take on it? How often should we redesign and/or upgrade our websites look and feel, functionality, usability, etc?

The answer to that is simple. When something isn't working, you change it. When you think you can make something work better, you change it. When you're not sure, you test it. The reality is, clearly, far removed from this ideal, but that's the real answer.