mcneely - 8:07 pm on Apr 30, 2008 (gmt 0)

Oh, we're tech saavy enough around here, that's for sure. But you should have seen the disgust and contempt shown around here when the cPanel changed their WHM. And, 95% of our clients wanted to revert back to the X after looking at the X3 domain cp's.

Updates aren't looked upon with much favour, both on the client and admin side.

Humans don't care much for change. Change puts them out of their comfort zone at times.

As far as redesign and how often? Well, that would depend on the client, but we suggest no less than every 18 months and no more than every 24 months.