MiniAlex - 2:50 pm on Apr 30, 2008 (gmt 0)

i agree with henry that
in our experience none of our customers likes the 100%.
i had one customer who was driving us crazy wanting a nice design and not being happy with the designs or the layout.
after i went down to visit him i relised he is still using a old monitor 800x600. by the end it got really silly and i told the customer "we asked 20 people bla bla bla, leave it to the experts.. etc.) it was take it or leave it. they want nicer better sites and ranking 1st... but they are not happy with changes. especially the ones that dont know internet / computers.

and to the answer of you rquestion.. i think a site design should not be changed unless necessary BUT there should be constant changes and improvements. for ex. when we create a funky feature or a nicer photo album we might as well add it to a couple of customers. users and clients like to see improvments, over 4 years the site will be different and users would get pissed at you for changing everything.