limbo - 1:57 pm on May 10, 2006 (gmt 0)

What about doing any presentation on at least two different monitors, in order to make absolutely clear what problem you're faced with?

Good point. We do exactly that - One on the MAC (tft) one on the PC (CRT) - it's a good way to meet their expectations. No-one will understand until they see it. It's also to good time to show them differences in type, padding, browsers etc too.