We know for a fact that they have been hand picking some serps well before they rolled out their engine post google, and the results NEVER change for these results. EVER. The don't monitor and update them, they just rot.
Yes, of course.
It is not algo related BTW, or else the results would look similar for terms like "widget" and "online widget" or "widget information". But no, they only pick select terms. Funny part is way before yahoo became ink or whatever, they had certain results locked in for terms - choosing them over the google results they were paying for. The same results EXACTLY still exist for these very terms...
I am with broadprospect here. Business.com sucks and this is not the competition webmasters were hoping for.
If I remember correctly hand coding was even used when Yahoo had Google results. I think jewelry was one of the first non-adult to get hit.
Yup, and the same directory sites still sit there for jewelry without an inch of movement.