arieng - 5:20 pm on Jan 7, 2009 (gmt 0)

I called my rep and asked them to ensure that we would not have any changes made. At first, I was told that accounts could not be excluded. I raised a fuss and was told to submit an email request, to which I received a confirmation that no changes would be made to my account with my permission. Haven't seen any, so I guess they're following the rules.