handsome_rob - 9:20 pm on Jul 8, 2008 (gmt 0)

Several months ago I blocked 2 domains. Noticed after a while that I was still getting YSM traffic from them, so I called and asked them to investigate.

Called back several times over the next few weeks, never received any proactive updates from YSM, and actually had my complaint laughed at by one of the reps. Final outcome?

Single-digit dollar amount refund. AND I'm still getting traffic from both domains, although I've been asked to trust that they just won't be billing me for it or for any of the traffic I received during their investigation.