<rant>That's pretty much what Overture Au are IMO - bull**it. The customer service from Looksmart here has been great, always prompt and helpful. Best of all, the LS guys (and gals) know what they're on about. Not to mention the great ROI. I'll be doing my best to stick with them.
Overture send me huge lists of useless keywords every week or so and tell me that they're pre-approved, that's it. Thanks Overture.</rant>