mousemoves - 1:01 pm on Mar 27, 2001 (gmt 0) Hi Mr.*** or even "first name",
perhaps honesty would work without blame. it is simply a technical problem that can be solved. they must respect your ability since they want to advertise with you. thus, I would phone them and say stuff like:
"I received your package, but their are problems with your html and graphics. These are real problems because....It is important the graphics be smaller because....etc. etc.
then perhaps ask the person, "so what do you think we should do about this?" if he/she says, "well can't you post it anyway?" you simply say: "no, i can't because.......'repeat reasons'." you can also say, it would be harmful for their business and yours, perhaps more details, reasons, stats... then again ask, "so what should we do?" if he/she keeps bothering you and doesn't get it then say, "perhaps you need time to think about this,i understand." [pause] "you might find the following reference material helpful", and then maybe give them some info url's on the subject or whatever. [pause] "if you decide not to sponser with us now, please let us know. if at this time we can't meet your needs, perhaps later. [pause] i was looking forward to your sponsership, so if I can help just let me know.
Hi Mr.*** or even "first name",