Solta - 4:27 pm on Jun 13, 2003 (gmt 0)

I'm at my second start-up so I'm very used to wearing many hats. I actually enjoy that kind of environment very much. Cold-calling however is not my forte. I've done it in the past and wasn't very successful. Maybe if I'm selling my own services, I would be more enthusiastic about it. This brings me to my next question:

Is there a point of critical mass that web design/development firms eventually reach where there are enough referals, and enough referals from those referals where there's more work than they can handle?

I know I'll have to hit the pavement at first but am I dreaming when I envision a point in the future when the inbound calls outnumber the outbound calls?

Again, thanks to everyone for sharing your experiences and words of wisdom.

-Solta