incrediBILL - 12:51 am on Oct 17, 2012 (gmt 0)

$3000 more dollars were sunk into that firm and after about 10 months

What kind of expertise did you expect to get for such little money? I'm more concerned about the time, 10 months? I'd be expecting results much sooner than that.

I have poured more money and hours into this job than the deposit would cover.

Not meaning to be harsh here, but that's not the client's fault. I'd be prepared to either give them a full refund or expect to get sued.

As a last ditch effort, have you looked for any Open Source that might get close to what the customer wants because I've found so much stuff already available these days that I outsource very little.