Mark_A - 12:57 pm on Jun 24, 2010 (gmt 0)
I was in this exact position, running a net marketing business on my own. I had plenty of customers, many on one virtual server and then I fell ill.
After a while the server fell over, one of the email accounts was not limited and it filled up the disk and basically the server went belly up. Some of my customers lost their email which was intolerable for them. A relative tried to help but they did not really know what they were doing. So while I was out of action my customers took what actions they could, they in the main set up new Virtual servers and transferred their sites and email to them.
When I was better and returned to work, I was down quite a few customers which was quite hard to recover from. I did not get the lost customers back, they did not want to take further risks with a one man band and were I in their shoes I would not have either. Once bitten twice shy I think is the saying.