extolling the merits of their products and suggesting that they might break down soon
I have been dealing with this over the last 6 months in a big way. My grandma still has a dishwasher that is 25 years old and works great! I have gone through 2 dishwashers in 7 years! I think most appliances, regardless of who makes them, are junk. I think they are designed to last about 5 years and then take a crap so you have to buy a new one. After all you don't make any money if people only have to buy a new appliance every 10-15 years.
I am happy with mine as well I know I saved over 100k in labor.
I truly admire people that are capable of doing this type of stuff themselves. I am not quite so handy so I need to hire out a lot of this stuff.