tangor - 8:43 pm on Aug 24, 2009 (gmt 0)

You consult. Hear their requests. You propose a solution. You listen to their comments. You respond with either a contract or decline. Once you take the contract, you do as those initial consultations suggest... but have all those in writing as well so that when the fit hits the shan you are CYA.

OCCASIONALLY the headstrong client comes around all by themselves during the build process. Those are infrequent and are the ones you want to cultivate!