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---- How to resolve a domain name dispute with former client


tongpo - 12:51 am on Aug 6, 2009 (gmt 0)


I told them that I would renew the domain for the price my registrar charges me and transfer ownership for a small fee. They have engaged in dialogue about how domains only cost a few pound with such and such registrar and they can be transfered free and all the rest as already stated.

I have now received an email saying they would pay the fee and to transfer the domain to them and then invoice them. Well you can guess my reply to that to which they replied saying I was being unkind and would they have to take an alternative route to acquire the domain name.

They have been difficult from the start, saying how it should be free, they have sent veiled threats of legal action if I dont transfer it to them, they stated they beleived they owned it and they expect me to transfer it to them in good faith, now they are saying I am being unreasonable for wanting payment upfront and I am the one making all this difficult!

I have replied stating that I am more than willing to renew the domain for the fee my registrar charges, I am more than willing to transfer the domain name upon receipt of a small fee. I have explained how the process works, what needs done, how long it will take etc I have given them ample time, I have spoken to them on the telephone.

2 weeks until it expires. If they choose not to pay for renewal or transfer upfront, then any negative consequences as a direct result of the domain name expiring will be down to them and not me.


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