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---- What to tell clients requiring support if I'm on vacation?


cmendla - 3:14 pm on Jun 5, 2009 (gmt 0)


I don't like announcing vacations due to the possibility of someone taking that as an invitation for a break in. That might sound a little tinfoil hatty but there are people with drug and gambling habits that need cash.

That being said, there are some options depending on where you are travelling. Here are some random thoughts.

1. look into a world phone and set up call forwarding or a good voicemail system for your phone.

2. I picked up a samsung saga. My carrier allows you to get overseas data packages by the week. The cost is high (2 bucks a minute) but you can use the phone as a tethered modem.

3. If you are US based, there was a lot of talk that the TSA and other gummint types could sieze your laptop if they didn't like the color of your shirt. Also, in Philly, the TSA guy was helping himself to laptops in luggage. SO - I would make sure that you do not have any passwords on your machine or other sensitive data.

4. You could do something like go2mypc. Leave a machine running at home that you can get to with all of your sensitive client info. If you need to access it, then you have some vulnerability but I think it is a lot less of a vulnerability.

For the most part, I would think that for web design stuff, you could probably be pretty much able to do whatever you could do from home.

If your clients are in the US and you are, then check out the hotel and your cellular carrier. I prefer a cellular aircard for my laptop because I **Feel** that is more secure than hotel wireless. I was in Hot springs Va and found that my aircard was only getting 128kbs at the Homestead. I am not complaining though because that is pretty much in the middle of nowhere. There were no internet cafes in the immediate are. Great sporting clays ranges, but no internet cafes. If I needed additional speed, then I wwould have to use the hotel wireless.

One final ramble.. I try to get all of my clients to use my home office number which is set to notify my cell phone when I get a call. I could go away and most of them would not have a clue that I was 700 miles away

/rambling old fart


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