Fortune_Hunter - 3:04 am on Dec 28, 2008 (gmt 0)

Is it lack of the ability to fund the re-design cost that is hindering him/her from agreeing to your re-design suggestion?

Or do they even want to spend the money for an upgrade, want being the operative word here. I have run into more than a few customers over the years that think you do a web site once, bite the bullet and it is done. You don't update it, you don't re-design it, you don't do anything to it. You incurred the expense once and now you "have" a web site and they aren't going to do it again unless you are capable of really selling ice to Eskimos.