inetguru - 8:48 pm on Dec 26, 2008 (gmt 0)

I think he needs a better looking site and I genuinely think that I could build a site that will get him more visitor conversions.

Rich_b I think two factors should come in here which I would want us to define clearly;

Is your customer resistant to change OR Is it lack of the ability to fund the re-design cost that is hindering him/her from agreeing to your re-design suggestion?

If it is either of them, then you will have to apply a different approach in pursuing what you want.