Webwork - 3:13 pm on Nov 17, 2008 (gmt 0) [edited by: Webwork at 3:15 pm (utc) on Nov. 17, 2008]
The Visible.net blog response - essentially "the A.G. doesn't understand search engines" - is somewhat a non-response in light of the specific allegations of malfeasance set forth in the press release:
* Failing to register with the Department of Licensing as a commercial telephone solicitor and failing to provide written confirmation of a consumerís rights under the Commercial Telephone Solicitation Act.
* Misrepresenting the ability to significantly increase traffic to customer Web sites by achieving top search-engine rankings and failing to deliver other promised services.
* Falsely claiming an affiliation with other marketers including Specialty Merchandise Company, a so-called drop-ship wholesaler.
* Claiming that its customer service representatives can be reached at any time when, in fact, customers are often unable to reach representatives and sometimes do not receive return calls.
* Failing to provide refunds or honor cancellation requests.
* Continuing to bill the credit cards of some consumers who have attempted to cancel and submitting alleged debts to collection agencies.
[edited by: Webwork at 3:15 pm (utc) on Nov. 17, 2008]