aspdaddy - 7:16 pm on Nov 17, 2008 (gmt 0)

I dont think think this industry is any worse than others. A few of things I do to manage cashflows and slow payers

Issue very quickly - dont have an invoice day each month for customers.

Turn up post-project and collect the cheque in person. Combine with some up-sell, acct management etc.

Accept post-dated cheques rather than agreeing a delay in payment.

Pay invoices on a specific day each month by bacs, in the month following that which the invoice arrives. I use the 20th which gives up to 50 days credit but the supplier knows exactly when they will be paid which they appreciate - it also stops any collections from being able to proceed.