HugeNerd - 9:56 pm on Sep 30, 2008 (gmt 0)

I've been thinking I need to develop a set of expectations/requirements for the vendors I work with. The big issue with a drop shipping arrangement is that fulfillment and product support are out of my hands. So, it makes sense to place expectations in writing for them.

I cannot speak to all industries, but in mine, it works the other way. They have the expectations and requirements; you can agree and work with them or find another source. If they have been in business for any length of time, they have all of this in writing already. The bigger the vendor, the less say you will be given as brand is king; you are working with their brand and so must bend to their will.