Fortune_Hunter - 11:42 pm on Jan 22, 2008 (gmt 0)

The web designer was unprofessional to do business with the relative of a friend.

I have done business with friends before and it has worked out fine. I was very clear upfront and had a signed agreement. I don't think it is unprofessional to do business with a friend or friend of a friend as long as you treat it like any other business transaction and are clear upfront with everything. Even friends need web sites.