oddsod - 4:26 pm on May 18, 2007 (gmt 0)

Thanks for that link, herb. It's great that attorney generals from 28 US states took them to task and got $1.7 million out of Paypal for walking all over consumer rights. Maybe we need something like that in the UK. No, hold on, they're tax exile based now (got the email notification a few days ago).

P1R, millions of people in the UK regularly give their utility suppliers etc. direct debit access to their accounts. That's fine. With Paypal it's not. 1) Because they are effectively a bank and can decide to bounce a cheque after clearing it (if they have direct access) and 2) The underhand way they attempt to get a DD is evidence of bad faith and good reason to regard them as not trustworthy.

>>most of us can share a horror story or two about financial issues.

We're not talking bad customer service. Please don't confuse an Amex billing error with Paypal's DD tricks. Bad customer service isn't the same as violation of consumer rights.