Sari - 11:18 am on Jan 6, 2006 (gmt 0)

john--I really like your analogy. May i use it in the future? ;)

frequent--I always try to do this when I first meet with clients, i find the responses very insightful. I did ask her this question, and there was a site that she really liked--BUT she couldn't remember the url or the name of the company! She couldn't tell me what was on the site either, so this wasn't very useful. :(

iamlost--I always write a detailed contract with a change order clause (thanks to you!). However, in this case, it's very difficult to do without being able to get details of what she wants from her! ;) I've never done an rfq before, as I've been dealing with sole proprietorships who don't usually want to deal with the extra paperwork. Most want an on the spot quote. So, I wouldn't even know where to start!

I think you are right about what my approach should be. I believe I appeared too flexible and relaxed this time as this client told me on the phone that she had been referred to me by several of my close contacts. I will be more prepared next time--this is my hourly rate, you are looking at x number of hours (assuming no changes)--take it or leave it.

Thanks again for all the insight everyone!

I'll keep you posted on what happens.

S.