zpbs1914 - 11:27 am on Oct 15, 2005 (gmt 0)
One thing is certain-if you allow a client to continue to get free advice, he will never have an incentive to pay for it. Of course there is the potential of losing him as a client, but my past experience dealing with clients has told me that if a client relationship is tainted by unrealistic expectations (as in lots of info for free, etc.), it's very difficult to "fix" the relationship-instead it's often a better idea to find a replacement client and phase the old one out. Long and short, if something was free yesterday, you want it to be free today-nevermind that it never should have been free in the first place, once you have something, it's a "right" not a privilege anymore-human nature, not fair, not right, but real.