claus - 9:35 am on Apr 5, 2005 (gmt 0)

>> It sounded more like serious procrastination and contempt

I agree, sorry if i was not clear on that. And good luck from me as well :)

Wear your "100% professional web developer" hat and don't get emotional, in stead, ask them politely to elaborate, or rephrase statements or questions if you need to take a breath before you answer.