claus - 5:03 pm on Apr 2, 2005 (gmt 0)

>> We are entering our 8th month of what was contractually supposed to be a 4 month project

You know what this means don't you? They will now have to pay double the price. Settle for no less.

This is your starting point - costs for them has already doubled, and for each new day their costs will increase furter. The boss will need to know what has (/who have) caused the costs to double, as obviously -- as a professional entity -- you don't work for free, and you keep your deadlines unless others make them impossible for you to keep. Also, he would need to know what -- exactly -- he can do to prevent costs from growing even more.

(I had a customer like that for 12 months - it should have been three months initially. I always bill per hour/day/week/month, regardless of result. None of that before-after crap. Flat fee always, and preferably a large one. Meaning: In spite of my frustration, i also made four times as much money which helped a great deal)

Btw.: Welcome to WebmasterWorld rubycat :)