iamlost - 12:29 am on Nov 14, 2004 (gmt 0)

RevCan is bad enough ... I will leave you the IRS.

How and what and when to charge a customer can be difficult choices. I have made a schedule of charges for each of the normal services I provide that I refer to to put quotes together. It took some time, some mistakes, and a lot of thought but has eased my life considerably.

If you decide that is appropriate to provide services at no charge you should take the time (ahead of time) to determine exactly when and why. It can be embarassing to be told "but you did it for them for free" or "you did it last time for free" - both of which I have heard and got very tired of hearing.

There are several threads in this forum that address charging. If you haven't searched/browsed deeply I would recommend that you do so.